How we work ...
The practice is based on the University of Sussex campus with over 20,000 patients.
In order to provide efficient access to clinical care, we offer a mixture of online, telephone and in-person appointment booking, as well as providing an express walk-in clinic for anyone who wants to wait and be seen on the same day.
Many of our patients (up to 80 each day) prefer to come to the walk-in clinic and sit and wait for an appointment. The walk in clinic is very busy as many of our patients live close by in high-density student accommodation. In order to meet demand we operate a nurse led triage system.
Simply turn up between 9:00am and 11:00am and you can wait to be seen. The reception team will be able to give you an indication of waiting times but generally, waiting times are considerably shorter before 10.00am.
Nurse led triage services are a way to channel demand for healthcare services to an appropriately trained nurse. Our nurses have had extensive external and internal training and work closely with the GP's. We ask that all patients are seen for an assessment with the nurse. By taking an initial history, assessing need and recording vital information, nurse led triage enables the doctor to spend more time taking care of patients and managing more complex problems. The nurses are trained to deal with all minor illness, contraception including IUD and implant fittings and removals, travel health and immunisations, child immunisations, mental health checks, chronic disease management including diabetic and cardiovascular checks and asthma management.
Any patient who needs to see a doctor will be referred immediately or be advised to make a routine appointment, whichever is the most appropriate.
Term-time: Monday to Thursday 9am to 6:00 pm, Friday 9am to 5pm (last appointment 4.20pm)
(Walk-In Clinic runs between 9am and 11am every week day.)
Vacation: Monday to Friday 9am to 5pm (last appointment 4.20pm)
Consider our information on dealing with common illnesses HERE
These can be made on the day or booked in advance, by person or by telephone. Telephone consultations are available with both the doctors and the nurses and can be useful, particularly if you live off campus. To arrange a telephone consultation, speak to a member of the reception team who will take a contact number and arrange for the doctor or nurse to call you at a mutually convenient time.
Extended Hours Service (EHS) *New
We are now able to offer appointments for some evenings and weekends on a first come, first served basis. Patients will be seen in the Park Crescent Surgery - website details and location HERE
Consent for us to share your medical records must be given to us when booking one of these appointments - this is necessary as your records will need to be accessed by a clinician who is not your usual GP, within the 'Extended Hours Service'. Your information will not be accessed or shared in any other manner.
If you feel you need to book one of these appointments, please ask a Receptionist about the EHS when booking an appointment with us. Please note, you will only be able to be seen at the Park Crescent Practice and you wont be able to see your own GP or Nurse Practioner.
A new service has been set up at the Brighton Station Health centre, who are able to see patients of the University of Sussex Health Centre.
Patients registered with our practice can call them on 0300 130 3333 to speak to the bookings team - they will initially ask you some additonal questions to identify who you are and to make a Temprary Registration with them. You will NOT be de-registered from our practice and can continue to come and see us as normal.
They will then register you as 'temporary' with these brief details and book you an appropriate appointment slot.
Book Appointments Online (Patient Online Services)
Click HERE for more information
You can register to book appointments online using our 'Patient Online Services' - you will need to sign a consent form and show us a form of photo ID to enable us to activate this for you. Just come into the practice and ask at Reception about our online patient access service. Repeat prescriptions are also available online, for people who have signed up to our online services. Online access is compatible with mobile phones and tablets also, meaning you can book appointments on the bus, on the train or anywhere on-the-go!
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