APPOINTMENTS

You may be seeing this page having clicked on an SMS link you received after booking a Face-to-Face appointment - if this is the case, please read the COVID update below first - this will give you important information prior to your visiting the Health Centre.

COVID-19 Update

We continue to offer telephone/eConsult appointment; however, if you do have a face to face appointment at the Health Centre please ensure you:

  • Do not attend if you have COVID 19 symptoms – Fever, New continuous cough, Loss of sense of smell and taste
  • Be prompt for your appointment time
  • Ring the bell at the back door.
  • Wear a face mask
  • Keep a 2-metre distance, as per the yellow floor lines
  • Refrain from touching surfaces within the health centre to help minimise infection control procedures

When arriving at the practice, please see the diagram below (if you have accessibility requirements, please phone us):

How we work ...

The practice is based on the University of Sussex campus with over 20,000 patients.

In order to provide efficient access to clinical care, we offer a mixture of eConsultations, as well as online, telephone and face-to-face appointment booking.

 

Nurse-led triage services are a way to channel demand for healthcare services to an appropriately trained nurse. Our nurses have had extensive external and internal training and work closely with the GP's. By taking an initial history, assessing need and recording vital information, nurse-led triage enables the doctor to spend more time taking care of patients and managing more complex problems. The nurses are trained to deal with all minor illness, contraception including IUD and implant fittings and removals, travel health and immunisations, child immunisations, mental health checks, chronic disease management including diabetic and cardiovascular checks and asthma management.

Any patient who needs to see a doctor will be referred immediately or be advised to make a routine appointment, whichever is the most appropriate.

 

Opening Hours

Term-time: Monday to Thursday 9 am to 6:00 pm, Friday 9 am to 5 pm (last appointment at 4.20pm)

Vacation: Monday to Friday 9 am to 5 pm (last appointment at 4.20pm)

Consider our information on dealing with common illnesses

 

Appointments

These can be made on the day or booked in advance, by telephone. Telephone consultations are available with both the doctors and the nurses and can be useful, particularly if you live off-campus. To arrange a telephone consultation, speak to a member of the reception team who will take a contact number and arrange for the doctor or nurse to call you at a mutually convenient time.

 

Extended Hours Service (EHS) *New

We are now able to offer appointments for some evenings and weekends on a first-come, first-served basis.  Patients will be seen at another local Brighton GP Practice - this will be advised when booking an appointment with the service.

Consent for us to share your medical records must be given to us when booking one of these appointments - this is necessary as your records will need to be accessed by a clinician who is not your usual GP, within the 'Extended Hours Service'.  Your information will not be accessed or shared in any other manner.

If you feel you need to book one of these appointments, please call us and ask a Receptionist about the EHS when booking an appointment with us.  Please note,  you won't be able to see your own GP or Nurse Practioner.

Additional Out of hours (Weekend/Evening) appointments

 

A new service has been set up at the Brighton Station Health centre, who are able to see patients of the University of Sussex Health Centre.

Patients registered with our practice can call them on 0300 130 3333 to speak to the bookings team - they will initially ask you some additional questions to identify who you are and to make a Temporary Registration with them.  You will NOT be de-registered from our practice and can continue to come and see us as normal.

They will then register you as 'temporary' with these brief details and book you an appropriate appointment slot.

Book Appointments Online  (Patient Online Services)

Information about booking appointments online

We are not currently accepting new requests for online patient services - this is due to COVID and our inability to see you in person, to verify your photo ID.

You can register to book appointments online using our 'Patient Online Services' - you will need to sign a consent form and show us a form of photo ID to enable us to activate this for you. Just come into the practice and ask at Reception about our online patient access service. Repeat prescriptions are also available online, for people who have signed up to our online services. Online access is compatible with mobile phones and tablets also, meaning you can book appointments on the bus, on the train or anywhere on-the-go!

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